Need help reading your claim summary?
When you get care from a doctor or other health care provider, they send us a bill called a claim. Your claim summary helps you see what the provider billed, what we paid, and what your share of the cost is. Need help reading your claim summary? We've put together a video to walk through it with you, step by step.
In this video, we’ll show you where to find all the important details — and explain what they mean to you.
Need help reading your claim summary?
When you get care from a doctor or other health care provider, they send us a bill called a claim. Your claim summary helps you see what the provider billed, what we paid, and what your share of the cost is. Need help reading your claim summary? We've put together a video to walk through it with you, step by step.
In this video, we’ll show you where to find all the important details — and explain what they mean to you.
Need help? Let's talk.
Still have questions about your new claim summary after watching the video? Give us a call at the Member Service number on the back of your Member ID card. We're happy to walk you through it.
Do you think we made a mistake on your claim? Get more details about your right to ask us to reconsider.
Need help? Let's talk.
Still have questions about your new claim summary after watching the video?
Give us a call at the Member Service number on the back of your Member ID card. We're happy to walk you through it.
Do you think we made a mistake on your claim? Get more details about your right to ask us to reconsider.