Introducing the new employer portal
Starting this spring, we’re giving your employer portal a fresh new look with features that are easier to find. You'll also need to register for a new account. Here's a preview so you'll be ready for the update.
What you can do in the portal
The employer portal gives you convenient access to everything you need to support your employees. In it, you can:
Your new redesigned portal
We’ve reworked the portal to make it easier to use and find what you need. Here are a few things you can expect:
Register for the new portal
You'll need to register for the new portal. We'll send emails with instructions soon to Group Administrators. You'll need your group PIN to register. If you forgot your PIN, you can view it by logging in to the current portal and navigating to “My Profile.” If you don’t have a PIN, you can request that by using our PIN request tool here or by giving your BlueCross Sales or Account Executive a call. We'll mail you a copy of your PIN after you request it.
Group Administrators can access all features in the portal, including benefits information, claims(if the group allows), and billing. They can also grant or remove others' access to the group's portal account.
All other users are considered standard users. They'll also have access to all portal features, but they won't be able to add or remove portal users. Group Administrators need to grant access to standard users.
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