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REDESIGNED EMPLOYER PORTAL

Introducing the new employer portal

Starting this spring, we’re giving your employer portal a fresh new look with features that are easier to find. You'll also need to register for a new account. Here's a preview so you'll be ready for the update.

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BCBST portal displayed on a laptop and smartphone, showing the View/Print Bill page where users can search for billing statements.

Tools and Features

What you can do in the portal

The employer portal gives you convenient access to everything you need to support your employees. In it, you can:

View plan details, claims, ID cards and authorizations, and report other health insurance coverage for employees.
Run reports like claims billing, COBRA vouchers and over-age dependents.
Access and download billing statements and make payments securely.
Download training materials, product guides and essential forms.
Submit COBRA applications on behalf of employees.
Order and download ID cards for individuals or your entire group.
Enroll new employees or update existing records using eNroll.

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NEW FEATURES

Your new redesigned portal

We’ve reworked the portal to make it easier to use and find what you need. Here are a few things you can expect:

A clean, contemporary look that's easier to use
Simple navigation ad reorganized content to help you quickly find what you need
Seamless experience, whether you use it on desktop, a mobile device or tablet.

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BE ON THE LOOKOUT

Register for the new portal

You'll need to register for the new portal. We'll send emails with instructions in March to Group Administrators. You'll need your group PIN to register. If you forgot your PIN, you can request that by using our PIN request tool here or by giving your BlueCross Sales or Account Executive a call. We'll mail you a copy of your PIN after you request it.

Group Administrators

Group Administrators can access all features in the portal, including benefits information, claims(if the group allows), and billing. They can also grant or remove others' access to the group's portal account.

Standard User

All other users are considered standard users. They'll also have access to all portal features, but they won't be able to add or remove portal users. Group Administrators need to grant access to standard users.

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